E-Geschenkkarte
How do I buy an e-gift card?
You can buy e-gift cards on our website unserem Online-Shop .
After purchase, an order confirmation will be sent by email to the specified email address and an SMS confirmation to the specified mobile phone number.
It can take up to 12 hours for the e-gift card to be delivered to your email address.
The minimum amount that can be loaded onto an e-gift card is €5 and the maximum amount is €300.
You can use the e-gift card yourself or give it as a gift.
How do I use my e-gift card?
You can check the balance of your e-gift card at any time on our website using the card balance checker.
E-gift cards expire 36 months after the end of the calendar year in which they were purchased.
The 36-month period is extended by a further 36 months after each purchase made with the e-gift card and begins at the end of the calendar year of the extension date.
We do not refund any remaining balance on your e-gift card on the expiry date.
When purchasing an e-gift card, you must carefully enter the recipient's email address. We cannot correct errors. If the e-gift card you purchased is sent to a different person or to the wrong email address, it will neither be replaced nor refunded.
E-gift cards are valid for use in-store, online at unserem Online-Shop and in the JD Sports App.
The value of your purchase(s) will be deducted from the balance on your e-gift card, and any remaining balance can be used for future purchases.
You can purchase items worth more than your e-gift card balance by paying the excess amount using one of our other payment methods.
Returning an item purchased with an e-gift card
You can return an item purchased with an e-gift card in accordance with our return policy. Please see our return policy for more information on returns .
If an item is returned, your refund will be issued as a new e-gift card. Cash refunds are not possible.
If you have purchased items whose value exceeds the balance of your e-gift card and wish to return them, the amount paid with the e-gift card will be credited to a new e-gift card, and the amount paid with a different payment method will be credited back to the same payment method.
Exclusions for e-gift cards
E-gift cards cannot be refunded or exchanged for cash, nor can they be transferred to another account or redeemed for monetary value.
E-gift cards can be given to other people, but cannot be resold or used for commercial purposes.
JD is not responsible for lost, stolen, damaged or misplaced e-gift cards or for their unauthorized use, including fraudulent transactions or purchases without the cardholder's permission.
JD accepts no liability for technical problems, errors, or system failures that may affect the use of an e-gift card. The responsibility for protecting the e-gift card and its data lies solely with the cardholder or recipient.
For each valid purchase in the store, online at unserem Online-Shop or in the JD Sports App, a maximum of two e-gift cards can be used simultaneously.
You cannot use discount codes or online promotions to purchase an e-gift card.
You cannot use Klarna, Paypal Credit or other third-party payment providers to purchase an e-gift card.
You cannot use an e-gift card to settle a balance with third-party payment providers.
E-gift cards cannot be used in conjunction with any other discount codes or promotional codes available at the time of purchase (except for UNiDAYS).
E-gift cards cannot be used to purchase items sold or supplied directly by third-party sellers.
You can use your e-gift cards on our German website to place an order with international delivery, but you cannot use your e-gift card to place an order on any of our international websites.
JD reserves the right to modify, cancel, or add to any terms and conditions at any time at its sole discretion. Notices of changes to our terms and conditions will be displayed in stores and on our website unserem Online-Shop .
JD reserves the right to refuse redemption of an e-gift card if we have reason to believe that the e-gift card has been altered, copied, damaged or otherwise used fraudulently.
If your e-gift card is not accepted at the checkout, please check the card number and PIN you entered and try again. If you continue to experience problems, please visit our customer service page or contact us by phone at +49 30 220 271 42.